SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of selectivetrendsstudio.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of selectivetrendsstudio.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I'm dressing smarter thanks to these guides, saving time and money
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I'm all about simplicity and this toolkit delivers just that. Step by step explanations are so clear, making color analysis fun even for beginners like myself
The impact of understanding how color affects mood is profound! It’s helped me feel more 'me' in what I wear every day – love it 💕
As someone who's always had an interest in style but found color analysis overwhelming, this digital bundle was exactly what I needed. It broke down everything into manageable steps from identifying skin undertones to choosing clothing colors that complement them perfectly. And let’s not forget about saving time and money by avoiding unsuitable shades! Now shopping is fun again because I know exactly what hues will make me shine 🌟💖 Plus, understanding how color affects mood has been fascinating!
There’s good information here, especially about identifying skin undertones. However, I found myself wanting more practical exercises to apply the knowledge immediately. A few reflection prompts or wardrobe challenges would have helped bridge theory and action. It’s decent for understanding concepts, but not very hands-on.
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Last but definitely not least: the Fun-to-Fabulous Checklist is amazing!! Found my best colors without confusion or overwhelm - now THAT'S empowering
This bundle helped me understand why some outfits work and others don't.
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Very thankful I downloaded it.
Finally, a guide that helps me choose the right colors. No more confusion!
I appreciated how thoughtfully everything was explained, especially the sections about mood and color impact. However, I felt slightly unsure about the ideal order to read everything in. A clearer progression guide would have made the experience smoother overall.
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Helpful basics, not very dynamic.
I'm new to color analysis but this bundle made everything so simple! Now I know my skin undertone and can confidently choose clothing that enhances my natural beauty. Shopping has never been easier or more fun.