SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of selectivetrendsstudio.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of selectivetrendsstudio.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally something that respects my emotional reality!
After a burnout, this was exactly what I needed. It’s not about “fixing” anything right away but learning how to gently shift my mindset. It’s so human and relatable!
These simple actions really help me feel like I’m moving forward.
Really helpful but could use more examples
In the past, I’ve struggled with resources that felt too forceful or unrealistic. But this toolkit is the complete opposite. It provides gentle, compassionate advice that meets me where I am emotionally. The “Brighter Days Ahead” guide has been particularly helpful—it helps me reframe negative thoughts without pressure or guilt. The “Small Sparks” eBook also helped me reconnect with motivation, even on tough days. Overall, I feel more at peace and more in control of my emotional state. I’m so thankful for this thoughtful and supportive toolkit!
It’s been a huge relief to have resources that don’t push for sudden change. I love the idea of taking little steps and seeing how I can improve my mindset without any pressure!
The kindness in these resources makes all the difference.
Helps me feel less alone in my struggles.
This toolkit is a real safe space for tough moments.
As someone who’s dealt with emotional burnout, this toolkit has been an absolute godsend. It’s full of practical tools and advice, but it’s also incredibly kind and compassionate. The “Brighter Days Ahead” guide has been so helpful in shifting my thoughts gently, without pushing me toward toxic positivity. The “Positivity Survival Kit” is another favorite of mine—it’s full of grounding techniques I can return to whenever I need them. This toolkit has given me the space I need to work through my emotions at my own pace, and that’s been invaluable.
The toolkit offers simple, easy-to-follow ways of working through difficult emotions. The checklist is especially handy when I feel like I’m losing control. It brings me back to a calm state.
Comforting, practical tools. Slightly repetitive.
During some of my toughest moments, this toolkit has been a lifeline. I’m dealing with a lot of emotional fatigue and burnout, and the idea of making huge changes felt impossible. This toolkit offers practical tools that help me tackle my emotions one small step at a time. The “Positivity Survival Kit” has been a great resource. It’s full of grounding tools I can easily use when I feel overwhelmed. This resource is exactly what I needed to feel supported without feeling pressure to suddenly be happy. It’s been such a relief!
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I was hesitant to try another self-help resource, but I’m so glad I gave this one a chance. The Gentle Positivity Support Toolkit is so different from other products I’ve tried—it’s not about forcing positivity, but rather gently supporting me where I am. The eBooks and guides focus on manageable, small steps that I can incorporate into my life. The “Small Sparks” guide really resonated with me. It helped me find motivation without pressure. This toolkit is my go-to on tough days, and I feel so much more balanced and hopeful!
It doesn’t demand unrealistic change, just small, kind steps. So helpful!
This toolkit has helped me stay calm during some really tough days.
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After dealing with low mood for a while, I finally found a resource that doesn’t push me to feel better immediately. The Gentle Positivity Support Toolkit is all about small, gentle steps toward emotional healing. I love the “Small Sparks” eBook—it gave me motivation through tiny actions that didn’t feel overwhelming. The “Positivity Survival Kit” is also great for when I need to feel grounded and centered again. This toolkit doesn’t pressure me to “fix” myself—it gives me tools that allow me to move forward with self-compassion.
Comforting, practical, and grounded in a way that doesn’t overwhelm.
The positivity survival kit is my go-to when I need to reset.
This toolkit has been a true comfort during tough days. I don’t feel like I have to “fix” everything or “be happy” right away. Instead, the resources offer small, realistic steps that I can take when I’m ready. The “Brighter Days Ahead” guide helped me learn how to reframe my thoughts gently, and the “Small Sparks” eBook gave me practical tools for regaining motivation without feeling overwhelmed. The checklist has been amazing for grounding myself in moments of emotional overload. I’m so thankful for this supportive, realistic toolkit!
I keep the checklist on hand for days when I feel off. It’s such a small thing, but it really helps bring me back to reality and reminds me that I don’t need to “fix” everything all at once.
The small steps make me feel less overwhelmed each day❤️
I can’t recommend this enough—it’s been so helpful for me!