SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of selectivetrendsstudio.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of selectivetrendsstudio.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bath guide helped me tackle my biggest fear – bathing my newborn. It’s clear and safe. Plus, the nail care tips? So easy to follow! I never knew it could be this simple. Every new parent needs this bundle!
If there were an award for 'most used item' since our son was born, these guides would win hands down 💯
good
As a first-time mom, I was constantly second-guessing myself. This guide took all the guesswork out of bathing, nail trimming, and skin care. My baby’s skin is as soft as a cloud, and I feel more confident in every aspect of care. ❤️
Really useful overall, just missing a few details.
The bathing guide in particular was super useful when handling our tiny tot for the first time. Definitely put us at ease!
outstanding
Trimming my baby's nails used to terrify me, but this guide made it so easy. The tips are simple and I feel more confident now. The overall newborn care advice is thoughtful, and the umbilical cord care instructions were incredibly gentle. Highly recommend this! 🙌
These guides have made such a difference in our lives as new parents! Can't imagine doing it without them now
I can't believe how much time I’ve saved with these checklists! The bathing frequency chart took away all the guesswork, and the nail trimming guide is a must for any new parent. This bundle is a complete life-saver. Thank you!
great
Bathing a newborn felt like rocket science before we started using this guide... now it's as easy as 1-2-3!
The nail trimming guide alone is worth it! I’ve stopped worrying about cutting my baby’s nails, and the bath frequency chart keeps me from overdoing it. My baby’s skin looks amazing thanks to the tips in this bundle. A must-have!
helpful
This kit is the BEST! The guide for newborn skin care is so gentle and easy to follow. I had no idea how often to bathe my baby, but now I have the perfect checklist to guide me. It feels so much less stressful!
Loved the checklist, but more clarity would’ve been great.
Bathtime used to make me nervous, but now I look forward to it. The guide gave me all the tools I needed, and the newborn skin care tips have kept my little one’s skin so healthy and happy. Truly invaluable advice!
First-time mom here, and this bundle is my new best friend. The newborn bath guide? PERFECT! I was so anxious about doing it right, but now it’s part of our daily routine. Plus, the tips on keeping my baby’s skin soft? Absolutely amazing! 🌸
💙
These checklists are EVERYTHING! The bathing frequency one saved me from overthinking it, and the nail trimming instructions were super helpful. The Sparkling Little Eyes guide made cleaning up after bathtime a breeze. Highly recommend!
I was nervous about bathing my newborn until I read the guide provided here... what an incredible help it has been!
Honestly, the baby nail trimming guide was a game changer. I was so worried about hurting my baby, but the instructions were so detailed and made it stress-free. Plus, the frequency checklist helped me stay organized. Super helpful!
informative
I love the tips in this set; they're practical and easy to follow. Makes caring for my little one less daunting, you know?
Trimming baby nails used to make me break a sweat. But now? I feel calm and in control! The guide on caring for newborn nails is everything. And the bath routine checklist has helped me create a solid routine. 🛁