SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of selectivetrendsstudio.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of selectivetrendsstudio.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The practical tips are so beneficial - they've saved us from many potential parenting pitfalls!
A friend gifted me this after I had my baby - best gift ever! The guides are so detailed yet simple to understand.
Great tips, but needs more examples
As a new parent, there’s SO much to learn, but this guide broke it all down for me. The bathing tips were easy to follow, and the nail trimming section gave me the confidence to tackle that task without fear. 💖
So many useful tips in this bundle!
We've learned so much from these resources - they should be mandatory reading material for every new parent out there!
I have never been more grateful for a checklist! This bathing frequency one has helped me stay on top of things. The newborn skin care and nail trimming tips were incredibly helpful. My baby’s nails are safe, and their skin is soft as ever!
fascinating
This kit helped me get into a great routine with my newborn. The step-by-step bathing guide made me feel confident right away. And those tips for keeping my baby’s nails neat? Game-changer. No more accidental scratches!
perfect
This bundle is super helpful, although the nail trimming guide could have been more specific.
Wow, just wow. The umbilical cord care tips were so gentle and comforting. The checklist for baby baths helped me stick to a schedule, and my little one’s skin has been healthier than ever. This bundle truly covers it all!
Remarkable!
Who knew something as simple as bathing could be so complicated? This guide took all the confusion away! From how to care for that delicate umbilical cord to trimming those tiny nails without any accidents, I feel so much more confident now.
necessary
The newborn care tips are so practical and easy to follow. The bathing frequency chart gave me peace of mind, and I now feel confident every time I trim my baby’s nails. This bundle was worth every penny!
solid
I was overwhelmed with all the advice out there, but this bundle cut through the noise and gave me exactly what I needed. The bath checklist and nail trimming tips have made caring for my baby a breeze. ❤️
🌞✨
I was so nervous about bathing my newborn for the first time, but this guide made it feel like a breeze! The step-by-step instructions are clear and reassuring. The checklist helped me stay on track, and the tips for cleaning those tiny noses? Absolutely priceless! 😍
insightful
I used to dread trimming my baby’s nails, but the practical advice here made it so easy. I feel more confident than ever! Plus, the baby bath checklist kept me organized. I’m so thankful for this bundle!
essential
A fantastic resource for new parents, though a bit more detail on certain topics (like bathing products) would’ve made it perfect. I did feel that the skin care section was more basic than I hoped for, but otherwise, this bundle covers all the essentials. Would recommend for first-time parents! 🌟
wonderful